Your privacy is our priority. This document transparently explains how w99y collects, uses, stores and protects the personal data of every Malaysian user on our platform.
Six core pillars of data protection that w99y practises every day to keep your information safe at all times.
Every transaction and data exchange on the w99y platform is protected with banking-grade 256-bit SSL encryption. Your data is transmitted in fully encrypted form — no third party can intercept or read your information in transit.
W99y has never and will never sell, rent, or trade your personal data to any third party for marketing or any other commercial purposes without your explicit consent.
You have the full right to access, review, amend, and request deletion of your personal data at any time. The process is straightforward and can be initiated through our 24/7 customer support.
Your personal data is stored on enterprise-grade servers with strict access controls, real-time intrusion detection systems, and regular backups to ensure data integrity at all times.
W99y uses cookies solely to enhance the user experience, analyze website traffic, and maintain your login session. You are free to manage your cookie settings through your web browser settings.
The w99y Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every aspect of your data handling meets the requirements of the applicable data protection laws in Malaysia.
W99y ("we", "Platform", "us") respects the privacy of every individual who uses our services. This Privacy Policy transparently and thoroughly explains how we collect, use, store, protect, and in certain circumstances disclose your personal data when you use the website, mobile app, or any digital service we operate under the w99y brand.
By registering or using the w99y platform, you acknowledge that you have read and understood this Privacy Policy and agree to the way we handle your personal data as described herein. If you do not agree, please discontinue use of our platform.
Important Note: This Privacy Policy is part of the Terms and Conditions w99y and should be read together with that document for a full understanding of your rights and responsibilities as a user of our platform.
W99y collects various categories of personal data depending on how you interact with our platform. Below is a detailed breakdown of the data we may collect:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number, gender | KYC verification, fraud prevention |
| Contact Information | Email address, phone number, residential address | Service communications, customer support |
| Financial Data | Bank account details, deposit and withdrawal records | Payment processing, AML compliance |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection |
| Usage Data | Betting records, game history, login timestamps | Service improvement, responsible gaming |
| Document Data | Passport copy, utility bills, bank statements | KYC identity verification |
This data is collected through several means: directly from you during registration or platform use, automatically via cookies and tracking technologies, and in certain cases from trusted third parties such as identity verification providers.
Every piece of data we collect is used for a legitimate and specific purpose. w99y does not use your data for any purpose not stated in this Privacy Policy without first obtaining your additional consent.
Marketing: If you have given your consent, we may use your data to send relevant promotional information and special offers. You may withdraw this consent at any time by contacting our customer support team.
W99y maintains a strict data-sharing policy. We only share your personal data in the following situations and only to the extent necessary for those purposes:
W99y has never sold your personal data to advertisers, data brokers, or any party unrelated to the operation of our platform.
The security of your data is among w99y's highest priorities. We implement multiple layers of technical and organisational controls to protect your personal data from unauthorised access, loss, destruction, or improper disclosure.
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, plus any additional period required to meet legal obligations. Generally, active account data is retained for the duration the account is active plus 5 years after account closure for legal and financial record purposes.
Security Incidents: In the event of a data breach affecting your personal information, w99y will notify you within the timeframe required by applicable law and take immediate remedial action.
Like most modern digital platforms, w99y uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the w99y platform.
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding the personal data we hold:
To exercise any of the above rights, please contact our customer support team via Live Chat, available 24/7. We will process your request within a reasonable timeframe and inform you of the action taken.
W99y services are strictly for individuals aged 18 and above. We do not knowingly collect, store or process any personal data from individuals under the age of 18.
If we find that we have collected data from a minor without valid knowledge and consent, we will take immediate steps to delete that data and terminate the relevant account. If you believe a minor has registered on our platform, please contact us immediately so appropriate action can be taken.
The w99y platform may contain links to third-party websites in certain contexts. Please note that this Privacy Policy applies only to services operated directly by w99y.
W99y is not responsible for the privacy practices or content of third-party websites you may access through links found on our platform. We encourage you to read the privacy policy of each website you visit separately to understand how they handle your personal data.
W99y reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any changes made will be reflected through an update to the "Last Updated" date at the top of this page.
For material and significant changes, we will endeavor to notify you via a prominent notice on our platform or by email registered to your account. However, it is your responsibility to review this page periodically to ensure you are always aware of our latest policy.
Your continued use of the w99y platform after any changes to this Privacy Policy take effect will be considered your acceptance of those changes.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us through the following channels:
Privacy Officer: w99y has a dedicated officer responsible for ensuring compliance with our privacy policy. You may submit any privacy-related complaints or enquiries via Live Chat, and they will be forwarded to the relevant officer for follow-up.
We are committed to addressing every privacy-related enquiry seriously and responding within a reasonable timeframe. Your satisfaction and trust are w99y's top priority.
W99y upholds the highest security standards to protect your privacy. Join over 500,000 members who trust our platform for a safe, fair, and enjoyable betting experience.
By registering, you agree to the Terms and Conditions and Privacy Policy w99y.